Warranty Information

saxon warrants that during the Warranty Period, your saxon product will, with normal use and service, be free of defects in materials and workmanship.

saxon does not have any liability for any products that have not been purchased from an authorised dealer or is determined to be stolen goods.

Your warranty does not cover products that have been subject to abuse, misuse, improper handling, physical damage, improper repairs and/or modifications. Product malfunction or deterioration due to normal wear and tear is not covered under this warranty.

This warranty is effective 1 January 2012 and supersedes all other warranties noted in brochures, instruction manuals, product packaging, etc.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

To make a warranty claim you must, at your cost:

  • Notify us of the defect during the warranty period by email or post to the business address stated on your warranty card; and
  • Provide us with proof of purchase and the defective product upon request. 

saxon will use all reasonable efforts to repair or replace any product covered by this warranty within 45 calendar days of receipt.

This warranty extends to repaired or replaced Products for the balance of the applicable period of the original warranty or ninety (90) days from the date of shipment of a repaired or replaced Product, whichever is longer. This warranty is applicable only to Products sold as new.

saxon Product Warranty Period
Telescopes 5-Years Limited Warranty
Binoculars and Opera Glasses
Night Vision
Laser Rangefinders
Magnifying Lamps
Telescope Accessories
Monocular and Golf Scopes
3-Years Limited Warranty
Weather Station
Smart Phone Camera Lens
1-Year Limited Warranty